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Info & Conditions
Here you will find all the information you need for your stay in our apartments. Our goal is to offer you a pleasant and carefree experience, which is why we are always available to clarify any questions or requests you may have.
Please feel free to contact us for more details – we will be happy to help you make the best arrangements for your vacation!
Reception
Upon arrival, our staff will welcome you at the registration desk to offer assistance and information.
Check-in can be done completely online, prior to arrival, by filling out the document registration form, the link to which can be found in the rental agreement.
Apartments
Before each new entry, apartments are sanitized with sodium hypochlorite-based detergents and hydroalcoholic solutions, in addition to normal cleaning products, complying with the National Institute of Health protocols and current health regulations.
Swimming pools
The pool area has special information signage for guests, with directions on sanitation and how to gain access. The use of swimming caps is no longer mandatory.
Opening hours are specified in each village/residence.
By the sea in Bibione with Turistica Azzurra
Dear guests, here you will find information about the contract and cancellation conditions.
If you need more information please contact us! We will be happy to be of assistance.
What is included in the rental price?
The rental price includes ancillary costs (water, electricity and gas), air conditioning, Wi-Fi (for up to 3 simultaneous accesses -multiple accesses for Mastervillage), VAT and agency fees.
Is beach service included?
The coupon for the beach service (1 umbrella, 1 deck chair, 1 sunbed – from the 4th row) is included in the price for all accommodations only if the reservations are of at least 7 nights.
For short-term reservations, the beach service voucher is to be paid extra: € 13.50- per day/per beach place-from the 4th row (2025 rate)
Extra weekly beach vouchers available for purchase (while availability lasts) at €70.00/per beach place (2025 rate)
What is not included in the rental price?
Tourist tax will be charged upon arrival. Rate in 2025: € 1,15 per person/night – calculated for up to 10 overnight stays. Children under 4 and disabled plus accompanying person excluded.
Final cleaning of the apartment (including refrigerator, stove, pots and dishes) is the responsibility of the client. A security deposit of Euro 100.00, in cash, will be requested upon arrival and returned upon departure, after checking the condition of the apartment. A final cleaning service is available upon request, for a fee (€ 30.00-65.00 depending on the type of apartment).
Bed linen and towels are NOT included (excluded only the one-room-apartments of Residence Verdi) and they must be reserved (at extra charge) or brought from home.
Conditions
Reservation
The customer pays 30% of the total cost after booking:
- by credit card or
- by bank transfer within 3 days after booking
Bank details (Mastervillage excluded) are as follows:
IBAN: IT 19 G070 8536 2900 0000 0011 502
ABI: 07085 (CREDITO COOPERATIVO FRIULI SCRL)
CAB: 36290 (Bibione branch)
CIN: W
c/c payable to: Turistica Azzurra
Balance
The customer pays the balance of the reservation:
- on the day of check-in, with POS or cash or
- at least 7 days before check-in, by bank transfer
Cancellation
In the event that the customer is forced to cancel the reservation up to 3 weeks (21 days) before the beginning of the stay, he/she will not lose the deposit, but will be able to use a voucher to the value of the amount already paid, for a reservation in the current or next season, in any of our facilities.
Instead, the customer pays 30% of the total cost if he/she cancels from 20 days to 0 days before arrival.
For no reason will the deposit be returned. Should TURISTICA AZZURRA fail to rent the apartment to others, the applicant is also required to pay the remaining amount in balance of the agreed rent.